Frequently asked questions

How much are delivery charges?

It’s free in the UK for all products

There is a charge for shipping to Europe and the rest of the world. This will be between £3.95 and £5.95 depending of product and location.

We usually dispatch orders within 2 working days.

How can I pay?

We accept all major credit cards and you can also pay via PayPal.

Is payment secure?

We use Square and Paypal to process payments. Both are global companies with very secure systems. At Skwiggles, we don’t see any card details.

What’s your returns policy?

Skwiggles is all about making people happy, so if any product is damaged on arrival or not exactly what you want we will replace it immediately or refund on return.

The refund is for the goods and the delivery charge. Though for next day or couriered delivery you only get the standard postage cost back. We don’t reimburse you for the cost of sending the goods back to us. Delivery charges and returned postage will only be refunded if an item is faulty.

Please return stuff in its original condition, unused and in the original packaging.

Sorry to get a bit serious there.

What about copyright?

This isn’t really an FAQ but we wanted to put it in anyway. The copyright of this site and the products within it are retained by Skwiggles. Images, logos, descriptions or text from our site must not be reproduced without written permission.

What about privacy?

We respect your privacy. All information you provide to us is confidential and not give to other organisations.

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